- Be very clear about your business objectives:
- Know your budget
- Know your current situation through an internal but serious audit.
- Get your team on board.
- Choosing an ERP Solution and Vendor.
Is there an open source solution ERP that can be customized to meet our business needs?
Look for answer: yes there are many open sources solutions including odoo ( fomerly open ERP, Open bravedo etc… )
How would you approach the gap Analysis?
They should be about to explain what that is hw they will do it .
Basically Every ERP system will be able to process common business processes of your industry. for exemple they will all have modules that address Sales Accounting Procurement and MPR etc..
But your business is very specific you might think, then gap analysis will help you see the specificities and how to bridge them.
What Implementation Methologie will they use?
Be careful how they address this question. As general rule avoid project management with water fall methode. get yourself familar with Agile developpement lean, kanban scrum etc are better away to run project.
Where will the new system be hosted ?
Depending on the sensitivity the data security issues just keep in mind there lot of options for hosting your system.
-Cloud hosting is one of them, but you host in house too ( you have the infracstructure) Many company care about data security they host in house.
-Physical servers with back up / restore system can be helpful as well .
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